Client Area

Calyptech develops innovative solutions to your most challenging technical problems.  Our voice system products are designed to deliver precisely what you demand; solutions to your challenges, tailored precisely to your needs, differentiating your product or service, not just making it work the same as everybody else.

Calyptech offer both Voice Service Assurance Solutions, and Voice Quality Enhancement Solutions. We understand at a fundamental level, the difficulties in getting the RIGHT voice quality level in your context, we deliver the means to measure and manage the voice network, and we can deliver the means to enhance the quality where this is appropriate, ultimately increasing the Average Revenue Per User on your network.

Voice Quality - Getting it Right

How can you be sure that you are getting the maximum return on your available bandwidth, that you pricing policies are working, that your network is working optimally to maximise your returns?

The adage, "you cannot manage it, if you cannot measure it" is well known, and fundamentally understood. Some Network Operators, Service Providers use indirect means to establish that they may have a problem. Customer Churn Statistics, reducing revenue figures can certainly raise alarm bells!

But by then, it may be too late, your brand has suffered, and your customers have fled.

Voice Quality Monitoring and Analysis

In today's highly competitive telecommunications industry, network operators are facing challenges in:

• Maintaining or increasing market share
• Maintaining or increasing average revenues per user (APRU)
• Minimising customer churn by increasing customer satisfaction with services

Calyptech offer Network Operators, Service Providers and Enterprise Network Managers, a complete voice quality management solution to help them overcome these challenges.

• Beethoven Voice Service Assurance Solution

Voice Quality Enhancement

Improving the quality of the voice increases the number of billable minutes for the carrier, and improves the bandwidth utilisation, particularly with respect to expensive spectrum used in mobile telephony.

Calyptech’s Voice Quality Solution is tailored to address voice quality enhancement and echo cancellation in even the most challenging network environments.

• VQEST300 Voice Quality Enhancement System