Give your enterprise the edge in the fast adoption of new technologies like VoIP End-to-end visibility to assure the reliability of your voice network Know the status of your network 24/7 Police your Service Provider’s SLA Verify the interoperation of multiple suppliers’ equipment "Beethoven enables you to manage and assure the performance of your Enterprise network from a voice service perspective"

Beethoven Enterprise Voice Service Assurance in your Enterprise Network Increasingly, large and small corporations, government agencies and academic institutions are adopting Voice over Internet Protocol (VoIP) technology. The cost savings present a compelling case for change, but the horror stories that abound relating to reliability and service quality mean that there is justifiable reticence to avail of the next generation technologies. The Beethoven Voice Service Assurance solution gives you a scalable, configurable set of hardware and software components that fully instrument your network to assure the quality of the voice service. Beethoven offers a customisable suite of voice monitoring and analysis capabilities that enables you to optimally manage and control your network from a customer experience perspective. You save money by quickly identifying and resolving issues resulting in increased network reliability, and a reduction in the cost of maintaining the high level of service demanded by end customers . Increased revenues result from reduced customer churn through better customer service management and higher customer satisfaction.

Enterprise Network: monitoring to assure voice service

Voice Services are no longer the preserve of large incumbent Network Operators, who managed and controlled the network right to the equipment on your desk. You now can configure your network to suit the way you work. This means that you must accept responsibility for the way in which this network will operate, and make cost benefit decisions that can impact the quality of the service. The scenario is analogous to the configuration of PC workstations, there are infinite possibilities, and some configurations can be extremely troublesome.

The introduction of new technology has its risks. There may be an issue with reliability, particularly with early stage roll outs. The organization that can avail of the technology earliest, and incur the fewest problems, will derive the cost savings promised and the greatest benefit. Some strategies dictate a “wait and see” approach, with a careful assessment being made on early adopters of the technology. Poor quality, call drop outs, echo, garbled speech, intermittent service availability cannot be tolerated where your business depends on clear communication channels.

Organizations such as yours are actively pursuing strategies to evolve their networks to avail of the potential benefits delivered by next generation technologies such as VoIP. You have heard the horror stories, and do not want to be numbered amongst them. Your business depends on the delivery of high reliability, high availability, low cost telecommunications infrastructure, how can you deliver this?

Beethoven Voice Service Assurance Solution

The Beethoven Solution offers you the capability to address all of your voice quality concerns. Beethoven offers you as much visibility as you need, to understand how your network is operating from your customer’s perspective. The Beethoven solution is a complementary set of hardware and software elements that can be tailored to your exacting needs. Calyptech understands that not all networks are the same, and that networks are constantly changing. Beethoven is built to give you one fundamental constant, the highest quality of service that can be delivered to your customers.

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