Beethoven FR

Remote ‘field robots’ with interfaces for POTS, VoIP, GSM, CDMA and 3G networks
Remotely manage, configure and upgrade distributed intelligent agents
Apply the latest Voice Quality Analysis algorithms: PESQ (ITU-T P.862), P.SEAM (ITU-T P.563), E-Model (ITU-T P.107)
Beethoven RM 100 provides Advanced Management and Control system to collect and analyse data from field robots
Sophisticated Alarm generation and filtering to integrate directly to your Operational Support Systems
Centralised database, to record call records for orchestrated field tests
CPE testing facilitated for Wireless Local Loop configurations

"Beethoven monitors voice quality right to the edge of the network, to get a true picture of the customer experience"

Beethoven FR

Network robot probe to reach the edge of Your Voice Network

The ability to reach to the very edges of your network, allows you to monitor and manage the quality of the service delivered to your customer. Satisfied customers lead to increased revenue, and keeps you ahead of the competition.

The Beethoven FR elements are distributed around your network to give you observability of your network performance to the very edge.

Co-ordinated and managed by the Beethoven RM 100, the distributed ‘field robots’ can be deployed in your fixed or wireless network, to give you a fuller understanding of service status for your customers. If you can pre-empt issues before your customers detect them, you will minimize customer churn, and safeguard your reputation for quality voice service delivery.

The Beethoven FR elements are configured for use with POTS (FR-10), VoIP (FR-20) , GSM (FR-30), CDMA/3G (FR-40) interfaces .

The distributed field robot elements can be configured to facilitate Voice/Data testing, with results collated to a central database.

The Beethoven RM 100 in combination with the Beethoven FR elements can be scaled to your network and analysis needs.

Features	Benefits
Intrusive and Non-intrusive Voice Quality Analysis metrics including Mean Opinion Score (MOS) using P.SEAM (ITU-T P.563), PESQ (ITU-T P.862), E-Model (ITU-T G.107)	Customer experience management, allowing voice service problems to be pro-actively monitored and managed
Real customer experience assessment	Minimise customer churn through delivering appropriate Quality of Service
Interfaces for VoIP, GSM, CDMA, POTS	Robot elements allow management of hybrid networks
Intuitive web based Management System	Simple management, global access, automatic report generation
Detail Call metrics for each call are stored in a central database	Data mining and baseline trends identified for your network
Alarm generation	Intelligent Alarm generation and filtering using trend and event data

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Specifications Summary

Voice Quality Metrics
Transmission Rating Factor	ITU-T G.107 E-Model
Mean Opinion Score	Non-intrusive P.SEAM (ITU-T P.563), Non-intrusive E-Model (ITU-T G.107), Intrusive PESQ (ITU-T P.862)
Echo	Echo Return Loss, ERLpeak, transmission delay
Double Talk	% Double talk, Double Talk Muting, Front end clipping
Background Noise	Periods of non-speech, noise measurement
Speech Power Level	Power level
Voice Activity Detection	Voice classification
DTMF Detection	Configurable Sensitivity

Regulatory Compliance
Safety	UL 60950, CSA 60950, IEC 950, TUV/GS EN60950
EMC	Verified to FCC Class A; tested to CISPR 22 Class A, EN55022 Class A, VCCI Class A ITE, AS/NZS 3548 Class A, CNS13438
Immunity	EN 55024